If this product fails during normal use, as set forth in limitations above, within the applicable coverage period, our manufacturing partner Seating Inc. will repair, or at their option replace, the defective part, free of charge to the purchaser, provided only that the purchaser returns said part to Seating Inc, freight or other charges prepaid. Do not return any parts or product without prior written authorization from Seating Inc. The company reserves the right to inspect any part or product to determine the nature of the defect and it is the purchaser’s responsibility to return the part or product to the manufacturer at his/her expense for warranty determination.
There are no other warranties, expressed or implied other than those specifically described, including without limitation any implied warranty or merchantability or of fitness for a particular purpose. We will not be responsible for incidental or consequential damages, and/or off site labor charges. We will advise you of the procedure to follow when making warranty claims. Call 877-354-5883 or email info@thesewingchair.com. Please be prepared with the model number, date of purchase, and date of manufacture, found under the seat.
Greencastle PA
info@thesewingchair.com
877-354-5883